Info

IMPORTANT INFORMATION

we changed our email to XXXXXXXXXlatex@proton.me please put «andromeda» instead «XXXXXXXXX» ! it is anti-spam! Best way to contact us is direct msg via instagramm or facebook

CUSTOM ORDER ON SUIT PRESENTED ON THE WEBSITE

CURRENT INFO! Only Asuka02 and Black rei09 are available for new customers in waiting list. Others suits may be available for regulars from time to time!

CUSTOM ORDER ON NEW DESIGN, NOT PRESENTED ON THE WEBSITE

Not available.

WAIT LIST

It is always that there is a wait list for orders. Regular customers have priority. they are added to the waiting list throughout the year. Sometimes there is a slot available for new customers.

MEASUREMENTS

Every costume is 100% made specifically for each client’s own measurements.
You provide me with your measurements by filling in my measurement form. It is important that you fill this in accurately, as I then make the garment using these measurements in conjunction with a formula which results in a satisfactory fit in 99% of cases.

Please note: Some costumes have very thick latex details ( 0.50mm — 2mm and more gauge). This means costume can be slightly more difficult to dress in, since there is less stretch with thicker gauges.

PAYMENTS

Pre-Payments are required before any production commences. If you are on wait list and are contacted that I’m ready to proceed with your order, you will then have up to 2 business days to make pre-payments and provide me with your measurements.

ORDER CANCELLATION

Orders are produced individually for each customer and are usually held in a wait list depending on the costumes’ complexity. For this reason, orders may only be cancelled up to 2 days after my receipt of payment and confirmation of the order.

REFUNDS

As mentioned above in Order Cancellation- Due to the unique and 100% made to measure service used for all my costumes, refunds are not possible.
Refunds or credit will only be considered in the case of a defect in the latex or manufacturing process.

SHIPPING & DELIVERY

Free Worldwide Shipping included in the price.
Shiping via Express Post, all parcels will require a signature on delivery.

About LATEX

Latex costumes are comprised of 100% custom latex sheeting, made from liquid latex.
Latex is delicate and requires special care with its storage and handling.

LATEX ALLERGY

Please be aware that the natural proteins found in latex can cause a potentially allergic reaction. If you are allergic to this protein, you may have experienced reactions to kiwi fruit, avocado, banana, chestnut, potato, tomato, cherry, peach, and some other plant foods.

As the consumer, it is your responsibility to make sure that you do not suffer from any latex allergy before buying this type of clothing.

If you experience any itching, redness or swelling upon contact, remove immediately. Please consult your doctor or physician for more information.

LATEX CARE

Exposure of latex to heat, sunlight, and prolonged moisture can cause the latex to discolor, and can cause the seams to weaken. Colored and semi-transparent rubber may stain with exposure to metals, sweat, and make-up. I do not accept responsibility for staining or distortion of rubber as these processes are beyond my control.

Always handle your rubber carefully:

  • Use a dressing aid such as liquid silicone lube when putting on your latex
  • Remove all jewelry and be careful of your fingernails when dressing- sharp nails or jewellery can easily puncture latex
  • Clean latex after wearing it- sweat, makeup, and oils from your skin can weaken / discolor it
  • Hand wash latex in mild soapy water, avoid using detergents or abrasive cleaning fluids/powders, and hang to dry inside out (avoid metal hangers)
  • For storage, and IMMEDIATELY AFTER WASHING!, you should to use liquid silicone to lightly dust it to prevent costume from sticking to itself and to keep the glossy shine.
  • Do not rub latex with or allow any contact with any oils (other than Silicone) as they will degrade the latex
  • Store lighter colors separate from metals and dark or colored latex- tissue paper is a great separator if you have metal accents or a multicolored costume
  • Store rubber clothes away from heat, direct sunlight, salt water, chlorine, and ‘waxed’ clothing
  • Ideally, cover the costume in a plastic garment bag and hang in a cool, dark place, such as a closet
  • Do not store under anything heavy

We recommend several places to buy liquid silicone/lubricant:
Vivishine
https://www.vivishine.com/products
Dow Corning Xiameter PMX-200 100CS Silicone Fluid — Quart Bottle, based in USA :
http://m.skygeek.com/dow-corning-oil-silicone-quart.html
in Japan:
http://kurage-webshop.com/?pid=97108962

Press / Media

Please follow us here:
https://www.facebook.com/Andromedalatex
https://www.instagram.com/andromeda_latex/
https://www.twitter.com/AndromedaLatex